Last Updated: June 30, 2025
Our Commitment to Your Satisfaction
At MakeMoney School, we’re confident in the quality of our trading education and want you to be completely satisfied with your purchase. We offer a straightforward 7-day refund policy to ensure you have time to evaluate our courses and services.
7-Day Refund Guarantee
✅ Eligibility
You may request a full refund within 7 days of your purchase date if:
- You are unsatisfied with the course content
- The course doesn’t meet your expectations
- You experience technical issues we cannot resolve
- You haven’t consumed more than 30% of the course content
📋 What’s Covered
Our 7-day refund policy applies to:
- All individual course purchases
- Monthly membership subscriptions (first month only)
- Bundle packages
- Workshop registrations (if canceled 48 hours before start)
❌ What’s Not Covered
Refunds are NOT available for:
- Live one-on-one mentoring sessions (once scheduled)
- Downloaded materials or tools
- Courses where more than 30% has been completed
- Annual subscriptions (after the first 7 days)
- Services already rendered (completed live sessions)
- Repeated purchases of the same course
How to Request a Refund
📧 Step 1: Contact Us
Email our support team at office@makemoney-school.com within 7 days of purchase with:
- Your order number
- Registered email address
- Reason for refund request
- Course or service name
⏱️ Step 2: Processing Time
- We’ll acknowledge your request within 24 business hours
- Review and decision within 48 business hours
- Refunds processed within 5-7 business days
💳 Step 3: Refund Method
Refunds will be issued to the original payment method:
- Credit/Debit cards: 5-7 business days
- PayPal: 3-5 business days
- Bank transfers: 7-10 business days
- Cryptocurrency: No refunds for crypto payments
Terms and Conditions
📚 Course Access
Upon refund approval:
- Your course access will be immediately revoked
- Downloaded materials must be deleted
- Certificates earned will be invalidated
- Community access will be terminated
🔄 Subscription Refunds
- Monthly subscriptions: Only the first payment is refundable within 7 days
- Annual subscriptions: Refundable within first 7 days only
- Auto-renewals: Cancel at least 24 hours before renewal to avoid charges
🚫 Refund Abuse
We reserve the right to refuse refunds if we detect:
- Multiple refund requests from the same user
- Excessive course consumption before requesting refund
- Sharing or redistributing course content
- Any fraudulent activity
Special Circumstances
🛠️ Technical Issues
If you experience technical problems accessing our content:
- Contact support first for troubleshooting (9 AM – 4 PM EST, Sunday closed)
- We’ll work to resolve issues within 48 hours
- If unresolved, full refund will be processed
📅 Live Events & Workshops
- More than 48 hours before: Full refund
- 24-48 hours before: 50% refund or credit
- Less than 24 hours: No refund, but recording provided
💰 Partial Refunds
We may offer partial refunds for:
- Bundle packages (unused portions only)
- Technical issues affecting partial access
- Promotional adjustments
Frequently Asked Questions
Q: What if I’m past the 7-day window?
A: While our standard policy is 7 days, contact us for exceptional circumstances. We may offer course credits or transfers.
Q: Can I get a refund if I don’t become profitable?
A: Our courses provide education, not guaranteed profits. Trading success depends on many factors beyond our control.
Q: What if I purchased through a third party?
A: Purchases through app stores or partners may have different policies. Check with the original seller.
Q: Can I transfer my course to someone else instead?
A: Course transfers are evaluated case-by-case. Contact support for assistance.
Contact Information
📧 Refund Requests
Email: office@makemoney-school.com
💬 General Support
- Email: office@makemoney-school.com
- Phone: +1 646-476-2428
- Hours: Monday-Saturday, 9:00 AM – 4:00 PM EST (Sunday closed)
📮 Office Address
MakeMoney School Inc.
105 E 9th St
New York, NY 10003
United States
Important Notes
- All refund requests must be submitted in writing
- Phone requests cannot be processed without written follow-up
- Processing times may be longer during peak periods
- Currency conversion fees are not refundable
- This policy may be updated without notice
Your Rights
This refund policy does not affect your statutory rights. Some jurisdictions provide additional consumer protections that may extend beyond our 7-day policy. We comply with all applicable consumer protection laws.
By purchasing our courses, you acknowledge that you have read, understood, and agree to this refund policy.
For billing questions or concerns not covered by this policy, please contact our support team.